Elaboración de un diseño instruccional para el desarrollo de habilidades en el anejo de conflictos y negociaciones dirigida al área de mercadeo y ventas en la industria farmacéutica Roka C.A. utilizando la inteligencia emocional

The purpose of this research was to develop instructional content on Emotional Intelligence that allows the contemporary manager of the pharmaceutical industry Roka CA, to develop skills in conflict management and negotiation in the workplace. It was applied qualitative and quantitative research, a...

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Published: 2013
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Online Access:http://hdl.handle.net/10872/3618
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